IBM Support

IT39778: PCOM: 14.0.4 32-BIT CRASH IN AUTSESS.DLL RUNNING VB SCRIPT MACRO

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APAR status

  • Closed as program error.

Error description

  • While testing an upgrade to PCOM 14.0.4 32-bit level, users
    encountered an intermittent crash of PCSWS.EXE emulator. The
    Windows Event Log shows the failure is in AUTSESS.DLL.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All IBM Personal Communications users                        *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * PCOMM VBScript macro crashes intermittently while running    *
    * multiple macros.                                             *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    When users run many VBScript macros, the PCOMM session crashes
    intermittently. This issue seems to occur with only certain
    hotfixes of Windows 10 Operating System.
    

Problem conclusion

  • AUTSESS.DLL has been changed to validate pointers to avoid Null
    Pointer exceptions.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT39778

  • Reported component name

    PCOMM COMBO-ENG

  • Reported component ID

    5639I7000

  • Reported release

    E00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-01-27

  • Closed date

    2022-07-11

  • Last modified date

    2022-09-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • AUTSESS
    

Fix information

  • Fixed component name

    PCOMM COMBO-ENG

  • Fixed component ID

    5639I7000

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSEQ5Y","label":"Personal Communications"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"E00","Line of Business":{"code":"LOB35","label":"Mainframe SW"}}]

Document Information

Modified date:
08 September 2022