IT39704: BACKUP OBJECT SHOWS INVALID BACKUP STATUS AND UNCLEAR ERROR MESSAGE 'TUPLE INDICES MUST BE INTEGERS OR SLICES, NOT STRERROR'

APAR status

• Closed as program error.

Error description

• User creates on-demand backup request or scheduled backup
  request from the command line and specifies inactive SLA policy
  that is currently in HELD state in SPP server.
  BaasReq object displays 'Invalid' backup status and error
  message 'tuple indices must be integers or slices, not strerror"
  This error might also occur in other scenarios when controller
  can not interpret SPP API error returned by transaction-manager.
  
  BaasReq object displays 'Invalid' backup status and error
  message 'tuple indices must be integers or slices, not strerror"
  kubectl get baasreq test-pvc-1 -o yaml
  
  apiVersion: baas.io/v1alpha1
  backupstatus: Invalid
  errmsg: tuple indices must be integers or slices, not str
  kind: BaaSReq
  metadata:
    creationTimestamp: "2021-12-01T10:51:04Z"
    generation: 4
    name: test-pvc-1
    namespace: test-ns
    resourceVersion: "19552939"
    uid: c689b38a-2b75-450f-9202-3b9fd20be62a
  spec:
    inprogress: Backup
    origreqtype: backup
    requesttype: backup
    sla:
    - Container
    volumesnapshotclass:
  ocs-external-storagecluster-rbdplugin-snapclass
  volumename: test-pvc-1
  

Local fix

• If error message in BaasReq object is not clear, find relevant
  error messages in controller and/or transaction-manager logs.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus Container Backup Support level     *
  * 10.1.9 on OpenShift and Kubernetes environments              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  *  see ERROR Description                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in Spectrum Protect Plus Container     *
  * Backup Support level 10.1.9 ifix3 and 10.1.10. Note that     *
  * this is subject to change at the discretion of IBM           *
  ****************************************************************
  

Problem conclusion

• Code changes were made to return relevant error from
  transaction-manager to controller and update Container Backup
  request error message.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• Apps     k8s      ocp
  

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels