IT39671: SERVER CRASHES WHEN USERS RUN ?BACKUP NODE? WITH TOC=YES POINTING TO A TAPE DEVICE

8.1.14.000-IBM-SPSRV-WindowsX64
8.1.14.000-IBM-SPSRV-Linuxx86_64
8.1.14.000-IBM-SPSRV-Linuxs390x
8.1.14.000-IBM-SPSRV-Linuxppc64le
8.1.14.000-IBM-SPSRV-AIX
IBM Spectrum Protect Server V8.1.14.100 Downloads

APAR status

• Closed as program error.

Error description

• IBM Spectrum Protect server can crash when ?BACKUP NODE ? is run
  with TOC=YES which points to a tape device.
  
  This configuration is not supported. In this case, the failure
  is expected but the server should
  
  not crash.
  
  Activity log:
  
  12/10/21   23:45:31      ANR8468I NAS volume XXXXXXXX dismounted
  from drive
                           XXXXXXX in library XXXXX-XXXX.
  (SESSION: 118361, PROCESS: 204)
  12/10/21   23:45:31      ANR8337I LTO volume XXXXXXXX mounted in
  drive XXXXX
  12/10/21   23:45:31      ANR0513I Process 204 opened output
  volume XXXXXX.
                           (SESSION: 118361, PROCESS: 204)
  -----------
  12/11/21   09:00:31      ANR2017I Administrator SCHED issued
  command: BACKUP NODE
                           XXXXXX TOC=Yes wait=yes MODE=FULL
                           TYPE=BACKUPImage  (SESSION: 1621)
  12/11/21   09:00:39      ANR0984I Process 4 for BACKUP NAS
  (FULL) started in the
                           FOREGROUND at 09:00:39. (SESSION: 1621,
  PROCESS: 4)
  ?????
  12/11/21   12:38:41      ANR8337I LTO volume XXXXXXXX mounted in
  drive XXXXX
  12/11/21   12:38:41      ANR0513I Process 4 opened output volume
  XXXXXXXX.
                           (SESSION: 1621, PROCESS: 4)
  12/11/21   12:45:31      ANR9999D_3311375630
  asIncrementVolLogOcc(asvolut.c:4906)
                           Thread<10075>: Invalid logical
  occupancy increment
                           (2654439894016 > 1817223119872) for
  volume
                           XXXXXXXX(251). (SESSION: 1621, PROCESS:
  4)
  12/11/21   12:45:31      ANR9999D Thread<10075> issued message
  9999 from:
                           (SESSION: 1621, PROCESS: 4)
  
  
  Call stack:
  
  pvr.pvrFlush(??, ??) at 0x1002f83b8
  asalloc.AsPrepareOutput(??, ??) at 0x1002a87d4
  astxn.AsPrepareTxn(??) at 0x10028e5d0
  sstxn.ssPrepareTxn(??, ??, ??) at 0x100336490
  tmtxn.CollectVotes(??) at 0x100074050
  tmtxn.tmEndX(??, ??, ??) at 0x100073428
  afremote.EndStoreTxn(??, ??) at 0x100edfaec
  afremote.AfStoreRemoteThread(??) at 0x100ede6b0
  pkthread.pkShutdown.StartThread(0x0) at 0x1000114ac
  

Local fix

• Use BACKUP NODE backup node with TOC=NO
  - or -
  change TOCDestination to point to a different storage pool that
  is not using tape
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Spectrum Protect server users of BACKUP NODE.        *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  *                                                              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in level 8.1.14.                       *
  * Note that this is subject to change at the discretion of     *
  * IBM.                                                         *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms for reported release:  AIX, Linux, and
  Windows.
  Platforms fixed:   AIX, Linux, Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R81A PSY

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