IT39656: DATA COLLECTOR UPGRADE FAILED WITH ERROR

APAR status

• Closed as program error.

Error description

• Data collector upgrade fails with Error.
  
  dcm error Attempt to force mark DC upgrade task for dc <DC> and
  tenant <tenant> as expired failed with an exception. Task
  provided has no Task Executions in it's runs field.
  com.ibm.srm.dcm.api.DCMInvalidInputException: Task provided has
  no Task Executions in it's runs field.
  
  com.ibm.srm.dcm.api.DCMInvalidInputException: Task provided has
  no Task Executions in it's runs field.
  at com.ibm.srm.dcm.impl.manager.TaskManagerUtils.getMostRecentT
  askExecution(TaskManagerUtils.java:182)
  at com.ibm.srm.dcm.impl.manager.DCMServiceManager.forceExpireRu
  nningUpgradeIfNecessary(DCMServiceManager.java:1376)
  at com.ibm.srm.dcm.impl.manager.DCMServiceManager.getSystemActi
  ons(DCMServiceManager.java:1307)
  at com.ibm.srm.dcm.impl.DCMService.lambda$getSystemActions$16(D
  CMService.java:807)
  at com.ibm.srm.dcm.impl.DCMService$$Lambda$332/0x00000000840079
  50.call(UnknownSource)
  at com.ibm.srm.utils.api.threadpool.ThreadPool.lambda$submit$3(
  ThreadPool.java:92)
  at com.ibm.srm.utils.api.threadpool.ThreadPool$$Lambda$327/0x00
  000000ec321ea0.call(UnknownSource)
  at java.util.concurrent.FutureTask.run(FutureTask.java:277)
  at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPool
  Executor.java:1160)
  at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoo
  lExecutor.java:635)
  at java.lang.Thread.run(Thread.java:825)
  
  Upgrade may complete after rebooting the host and restarting the
  data collector upgrade.
  

Local fix

• Try rebooting the host and manually starting the data collector
  upgrade again.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users upgrading Data Collector          *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Data collector upgrade fails with errors.  The upgrade       *
  * may complete after rebooting the host and restarting         *
  * the data collector upgrade.  This fix will resolve that      *
  * error.                                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 1Q22   [ 54X-IBM-SI ]
  ( release target 1Q 2022 / March )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels