IJ36905: DURATION VALUE TOOLTIP DISCREPANCY BETWEEN GRAPHICAL ASSIGNMENTS AND GRAPHICAL WORK WEEK

APAR status

• Closed as program error.

Error description

• The Duration displayed in the Tooltip will be different in the
  Graphical Assignments and Graphical Work View applications. This
  is dependent on the Work Order being Interruptible or not and
  based on the use of Refresh Work list option.
  
  STEPS TO REPRODUCE:
  1. Create a Work Order with
  
  Scheduled Start:  12/13/21 7:00 PM
  Scheduled Finish: 12/15/21 7:45 PM
  Duration 10 hours
  Interruptible = YES
  
  2. Create a Graphical Assignment list with the above Work Order
  3. Move to Work View tab
  
  Obs:
  
  - the tooltip (ALT+click) will show a duration of 48:45 hours
  - after Refresh the work list, the duration is 10 hours
  
  4. Create a Graphical Work Week list with the above Work Order
  5. Move to Graphical Work Week
  
  Obs:
  
  - the tooltip (ALT+click) will show a duration of 48:45 hours
  - after Refresh the work list, the duration is 16 hours
  
  6. Change the Work Order to Interruptible = NO
  7. Check the above Graphical Assignment
  
  
  Obs:
  
  - the tooltip (ALT+click) will show a duration of 10 hours
  - after Refresh the work list, the duration is 48:45 hours
  
  8. Check the above Graphical Work Week
  
  Obs:
  
  - the tooltip (ALT+click) will show a duration of 16 hours
  - after Refresh the work list, the duration is 48:45 hours
  
  RESULT:
  
  The Duration will be different in the Graphical Assignments and
  Graphical Work View applications, based on the Work Order being
  Interruptible or not and based on the use of Refresh Work list
  option. The values displayed are:
  - the duration in the Work Order (10 hours) : displayed in
  Graphical Assignment
  - the difference between the End Date and Star Date in shift
  hours (16 hours, 8 hours on 2 days) : displayed in Graphical
  Work Week
  - the difference between the End Date and Star Date in total
  hours (48:45 hours) : displayed on Graphical Assignments and
  Graphical Work View applications, before and after refresh
  
  EXPECTED RESULT:
  The Duration value in the tooltip should be the same in both
  Graphical Assignments and Graphical Work View, when the Work
  Order is Interruptible and regardless of the use of Refresh the
  Work List
  
  REPORTED IN VERSION:
  Tivoli's process automation engine 7.6.1.2
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Scheduler users                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR will be contained in a future release.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO SCHEDULE

• Fixed component ID

  5724R46SE

Applicable component levels