IBM Support

QRadar: Custom Event Property "Rule Name" is missing from the drop-down menu when selecting rules for a Routing Rule

Troubleshooting


Problem

A user is not able to see a Custom Event Property (CEP) called "Rule Name" to use it in the event filter when defining a new Routing Rule in QRadar®.

Symptom

Cause

"Rule Name" is a reserved name in the program code, therefore not usable.

Diagnosing The Problem

The CEP is listed under Admin > Custom Event Properties, and when examined, "Parsing in advance for rules, reports, and searches" option may be selected, however the "Rule Name (custom)" field is not visible under Filter.

Rule name missing

Resolving The Problem

Create a new CEP with a slightly different name like (Rule - Name) with the same criteria and expressions, and create the Routing Rule using this CEP instead.

Document Location

Worldwide

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Document Information

Modified date:
04 March 2022

UID

ibm16537798