IBM Support

Using correct password but get 'Connection failed due to invalid credentials' error when testing DSN in IBM Cognos Secure Gateway

Troubleshooting


Problem

Unable to connect to the DB2 datasource from IBM Cognos Secure Gateway (SG)

Symptom

Get the following errors:
1. PAA Secure Gateway admin test of the data source with user name and password returns: "Connection failed due to invalid credentials." The same credential is working outside of PA
2. See the following error in tm1server.log when testing a simple query in a TI process that uses the same ODBC connection name: 'SQL30082N Security processing failed with reason "17" ("UNSUPPORTED FUNCTION"). SQLSTATE=08001'

Document Location

Worldwide

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Document Information

Modified date:
21 December 2021

UID

ibm16528430