IT39364: BROCADE SWITCHES HAVE FAILED DATA COLLECTION (PROBE) - NPE

APAR status

• Closed as program error.

Error description

• Brocade switches and chassis views show a Failed data collection
  status for some switches.  Specifically, the probe status is
  Failed.
  
  traceEP_errors.log
  [EP-SubJob: <switch UUID>] [RestBrocadeSwitchProbe.run()]
  [ERROR] Error running SwitchProbe
  java.lang.NullPointerException
  	at com.ibm.srm.dc.brocade.probe.ProtobufCreator.createZone(Pro
  tobufCreator.java:112)
  	at com.ibm.srm.dc.brocade.payload.DefinedConfigurationPayload.
  toBuilder(DefinedConfigurationPayload.java:142)
  	at com.ibm.srm.dc.brocade.probe.RestBrocadeSwitchProbe.gatherZ
  oneInformation(RestBrocadeSwitchProbe.java:896)
  	at com.ibm.srm.dc.brocade.probe.RestBrocadeSwitchProbe.runProb
  e(RestBrocadeSwitchProbe.java:615)
  	at com.ibm.srm.dc.brocade.probe.RestBrocadeSwitchProbe.gatherL
  ogicalSwitchData(RestBrocadeSwitchProbe.java:1193)
  	at com.ibm.srm.dc.brocade.probe.RestBrocadeSwitchProbe.runProb
  e(RestBrocadeSwitchProbe.java:564)
  	at com.ibm.srm.dc.brocade.probe.RestBrocadeSwitchProbe.runProb
  e(RestBrocadeSwitchProbe.java:319)
  	at com.ibm.srm.dc.brocade.probe.RestBrocadeSwitchProbe.collect
  Data(RestBrocadeSwitchProbe.java:274)
  	at com.ibm.srm.dc.brocade.probe.RestBrocadeSwitchProbe.run(Res
  tBrocadeSwitchProbe.java:133)
  	at com.ibm.srm.dc.common.api.probe.AbstractProbeCollector.coll
  ectAndProcessData(AbstractProbeCollector.java:118)
  	at com.ibm.srm.dc.runtime.ep.ProbeHandler.handle(ProbeHandler.
  java:129)
  	at com.ibm.srm.dc.runtime.ep.ExternalProcessLauncherProbe$SubJ
  obThread.run(ExternalProcessLauncherProbe.java:169
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users monitoring Brocade switches       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Brocade switches and chassis views show a Failed data        *
  * collection status for some switches.  Specifically, the      *
  * probe status is Failed.                                      *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 1Q22   [ 54X-IBM-SI ]
  ( release target 1Q 2022 / February )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels