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Dashboard upgrade errors. Widgets in dashboards show 'We can't retrieve the data from data set'

Troubleshooting


Problem

Dashboard upgrade errors.  Dashboards from Cognos 11.2 moved to 11.2.1.  All the dashboards are no longer running. Each widget is showing the error message "We can't retrieve the data from the data set" followed by the data module name.  Creating a new dashboard with crosstab, has an error saying "We can't load this visualization"

Document Location

Worldwide

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Document Information

Modified date:
15 January 2026

UID

ibm16525236