IBM Support

"We can't retrieve the data from data set XXX" error whren creating dashboards

Troubleshooting


Problem

Users are unable to create dashboards

Symptom

Adding an object to the dashboard canvas, users see the "refreshing icon" followed by a red X with the message "We can't retrieve the data from data set XXX".

Document Location

Worldwide

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Document Information

Modified date:
15 January 2026

UID

ibm16524990