Troubleshooting
Problem
Upon opening of Planning Analytics Administration (Workspace), the status of the agent is Unavailable. The agent is also unable to provide TM1 Server metrics.
Symptom
Review of the monitor service logs from the Planning Analytics Workspace logs folder, indicates that there is an authentication error between Workspace and the Agent.
Document Location
Worldwide
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Document Information
Modified date:
09 May 2025
UID
ibm16524238