Question & Answer
Question
Customer is trying to install GNM v7.0 and deploy in RHEL 7.9, but they are getting the following error:
11/3/21 12:31:07:309 CDT] 00000027 com.ibm.ws.logging.internal.impl.IncidentImpl I FFDC1015I: An FFDC Incident has been created: "java.lang.UnsatisfiedLinkError: analytics (/lib64/libstdc++.so.6: version `GLIBCXX_3.4.20' not found (required by /opt/IBM/GNM/lib/libanalytics.so)) com.ibm.ejs.container.EJSHome.createBeanO 1047" at ffdc_21.11.03_12.31.06.0.log
[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSEV5M","label":"InfoSphere Global Name Management"},"ARM Category":[{"code":"a8m0z0000001fJbAAI","label":"Install and Upgrade"}],"ARM Case Number":"TS007421935","Platform":[{"code":"PF016","label":"Linux"}],"Version":"All Versions"}]
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Product Synonym
Global Name Recognition, GNM, GNR
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Document Information
Modified date:
18 May 2022
UID
ibm16520500