Troubleshooting
Problem
You install the IBM SPSS Statistics 28 on a macOS 11.x platform. You did not observe any problems during the installation process and believe the license was processed successfully as a key was created and applied to your local 'lservrc' file. However, when you launch the SPSS Statistics product, you are presented with the following error:
License information for IBM SPSS Statistics installed in /Applications/IBM SPSS Statistics/Resources/Activation
No licenses found for IBM SPSS Statistics 28. ErrCode=2 SubCode=12
No licenses found for IBM SPSS Statistics 28. ErrCode=2 SubCode=12
Reinstalling the SPSS Statistics product does not resolve this issue. You also attempt to change the machine Lock Code from 10- to 4- and generate a new license key but that still fails to resolve the problem. Restarting the macOS laptop also fails to resolve this issue.
Document Location
Worldwide
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Document Information
Modified date:
28 November 2021
UID
ibm16519938