LI82275: PORTAL SITES NOT ACCESSIBLE AFTER 2DCHA FAILOVER

APAR status

• Closed as program error.

Error description

• After setting the passive site to active, the portal sites
  return 500 errors
  
  www pod web container log shows:
  
  [     nginx stdout]   707 1677b9:0743dd:eff93e 2021-08-09
  11:56:03: "172.16.15.228" portalsite.net "GET
  /<org>/<cat>/health HTTP/2.0" 500 74 83 285 "-" "curl/7.61.1"
  0.022 "-"
  
  admin container log shows repeating errors such as:
  
  [ site-cron stderr]  3826 118dc5:118dc5:f97088 2021-08-09
  11:24:12: ERROR occurred in script drush at line: See preceeding
  error message.
  [ site-cron stderr]  4002 015e8e:015e8e:fc34b0 2021-08-09
  11:24:12: Next PDOException: SQLSTATE[HY000] [2002]
  php_network_getaddresses:
  ...
  [ site-cron stderr]  4862 386967:386967:e6b604 2021-08-09
  11:24:23: PDOException: PDO::__construct():
  php_network_getaddresses:              [error]
  

Local fix

Problem summary

• After the passive is made the active, the sites on the passive
  return 500 errors.
  

Problem conclusion

• Fix targeted for release in v10.0.3.0 and v10.0.1.4.
  
  If encountered in earlier release please open a support case
  referencing this APAR number
  <span style="background-color:rgb(255, 255, 255);color:rgb(34,
  34, 34)">LI82275</span>
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  API CONNECT ENT

• Fixed component ID

  5725Z2201

Applicable component levels