Troubleshooting
Problem
When you access Remote Artifacts Package from a Rhapsody client, the following error is displayed:
Consumer key <consumer_key> needs to be approved on remote server TRS 2.0 for DOORS Next Process Resources
(https://<elm_server_url>:<port>/rm/rootservices).
Symptom
1. The following error is displayed
2. When you access Remote Artifacts Package from a local Rhapsody client on IBM Engineering Lifecycle Management(ELM) server where IBM Engineering Requirements Management DOORS Next(RM) is installed, there is no problem.
3. This issue happens only to Rhapsody client machines that are NOT on the ELM server where RM is installed.
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSB2MU","label":"IBM Engineering Systems Design Rhapsody"},"ARM Category":[{"code":"a8m50000000Cjc8AAC","label":"Rhapsody-\u003EModel Manager-\u003ERhapsody Client"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
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Document Information
Modified date:
27 May 2022
UID
ibm16514735