Troubleshooting
Problem
The following problem might occur in IBM Cloud Pak System Software for Version 2.3.3.0 or later:
- Service60 goes into an offline state
Symptom
Multiple memory dumps get generated in the "/drouter/ramdisk2/mnt/raid-volume/raid0/dumps/" folder with dumpHandler.PS.<>.<>.dump_zips.tar as the file name.
The javacore file contains an entry for the OutOfMemoryError exception. For example,
Dump Event "systhrow" (00040000) Detail "java/lang/OutOfMemoryError" "Java heap space" received
The javacore file contains an entry for the OutOfMemoryError exception. For example,
Dump Event "systhrow" (00040000) Detail "java/lang/OutOfMemoryError" "Java heap space" received
Document Location
Worldwide
[{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSFQSV","label":"IBM Cloud Pak System Software"},"ARM Category":[{"code":"a8m0z000000cwm2AAA","label":"Product Components"}],"Platform":[{"code":"PF016","label":"Linux"}],"Version":"2.3.3","Type":"MASTER"}]
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Document Information
Modified date:
02 November 2022
UID
ibm16514731