Troubleshooting
Problem
The installation output of a manual rpm installation shows that the rpm was installed successfully, however the DSM or Protocol is not displayed as an option on the Log Source Management App.
Symptom
The rpm shows as installed. However, it is not displayed as a log source type option when you create a new log source nor in the DSM Editor.
The installation output shows the following error messages:
cp: cannot create regular file ‘<path_to_file>’: No such file or directory
Error: Execution Failed of :cp -pf <path_to_file> <path_to_file> :, exiting
Example:
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwsyAAA","label":"Admin Tasks"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
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Document Information
Modified date:
30 November 2021
UID
ibm16509516