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Upgrade fails during TCQ conversion step

Troubleshooting


Problem

Upgrade of IBM Sterling Connect:Direct for UNIX from version 4.2 to 6.1 fails with error
<C:D UNIX installation directory>/etc/tcq_convert: /lib64/libc.so.6: version `GLIBC_2.14' not found (required by <C:D UNIX installation directory>/etc/tcq_convert)

Symptom

<C:D UNIX installation directory>/etc/tcq_convert: /lib64/libc.so.6: version `GLIBC_2.14' not found (required by <C:D UNIX installation directory>/etc/tcq_convert)

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSKTYY","label":"IBM Sterling Connect:Direct for UNIX"},"ARM Category":[{"code":"a8m0z000000cwUmAAI","label":"INSTALLATION PROBLEM"}],"ARM Case Number":"","Platform":[{"code":"PF061","label":"UNIX"}],"Version":"6.1.0"}]

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Document Information

Modified date:
26 October 2021

UID

ibm16508794