IBM Support

Small Excel report fails in TM1 Web with: "Limits exceeded", "exceeds maximum cell count", "exceeds the configured maximum memory limit"

Troubleshooting


Problem

Although WorkbookMaxCellCount parameter was set to a high value (for example 2,000,000), a small report with far less data cells is throwing this error in TM1 Web or Planning Analytics Spreadsheet Services:
Limits exceeded
The action has been terminated because it exceeds the configured maximum memory limit.
tm1web.log contains this kind of message:
2021-10-15 17:53:51,726 [Default Executor-thread-6954] ERROR () com.ibm.cognos.tm1.publish.Workbook - [] Workbook TM1://appli/blob/PUBLIC/.\}externals\TM19246.xlsx_20210420133745.xlsx exceeds maximum cell count.
Or
There is no error, but the websheet is abnormally slow in TM1 Web (performance issue)

Document Location

Worldwide

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Document Information

Modified date:
09 May 2025

UID

ibm16508515