Troubleshooting
Problem
Configured inbound email, tests successfully and no emails in the inbox.
Symptom
resilient-email.log
[Camel (camel-1) thread #1 - JmsConsumer[email-service.create-connection]] ERROR v=unknown c.r.e.CreatedUpdatedMailboxBuilder - Error related to message queue_email-service.create-connection_ID_XXX on route "mailbox-config-jms-add-email-route"
org.apache.camel.FailedToStartRouteException: Failed to start route Org <XXX> Mailbox X because of Multiple consumers for the same endpoint is not allowed: imaps://mail.xxx.com:xxxxxx@example.com)&consumer.bridgeErrorHandler=true
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSIP9Q","label":"IBM Security SOAR"},"ARM Category":[{"code":"a8m0z000000cvv5AAA","label":"Email"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
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Document Information
Modified date:
22 October 2021
UID
ibm16507131