IBM Support

A blank white page is displayed while opening a node in TM1 Contributor (PMPSVC)

Troubleshooting


Problem

A blank white page is displayed while opening a node in TM1 Contributor (PMPSVC)

Symptom

The issue is triggered post configuring a custom SSL secured DNS/Load Balanced url to forward requests to TM1 Contributor (PMPSVC) url.

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSD29G","label":"IBM Planning Analytics"},"ARM Category":[{"code":"a8m50000000KzJOAA0","label":"Installation and Configuration-\u003EPMPSVC (TM1 Applications or Contributor)"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"},{"Product":{"code":"SSKVSF","label":"Planning Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSCTEW","label":"IBM Planning Analytics Local"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
17 October 2021

UID

ibm16504771