Troubleshooting
Problem
Unable to create an HA due to inconsistencies in the secondary peer that causes the primary to fail at connecting to it over SSH.
Symptom
After the HA wizard is populated with the correct information and trying to create the HA, the UI reports this error:

The following error can be seen in the /var/log/setup-xxx/qradar_hasetup.log of the primary peer.
[HA Setup (P-M----)] ESC[31m[ERROR] Failed to install ssh key on <Secondary peer IP>
Document Location
Worldwide
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Document Information
Modified date:
21 October 2021
UID
ibm16498673