Troubleshooting
Problem
Portal subsystem is stuck at the SETUP_SUBSYSTEM, when upgrading to 2018.4.1.17.
Type: BOOTSTRAP_MASTER
Install stage: SETUP_SUBSYSTEM
Upgrade stage: UPGRADE_DONE
Subsystem type: portal
Subsystem version: 2018.4.1.17
Subsystem detail: Running helm upgrade
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSMNED","label":"IBM API Connect"},"ARM Category":[{"code":"a8m50000000CeCAAA0","label":"API Connect-\u003EManagement and Monitoring (MM)-\u003EUpgrade\/Downgrade"}],"ARM Case Number":"TS007120279","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"2018.4.1.0"}]
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Document Information
Modified date:
12 October 2021
UID
ibm16498175