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QRadar: WinCollect and support policies

Question & Answer


Question

This article informs administrators about QRadar® Support policies. QRadar Support assists administrators to investigate and correct issues with WinCollect, such as error messages, documentation questions, or troubleshooting. This document outlines out-of-scope work for WinCollect cases and the responsibilities of the QRadar administrator. 

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Document Information

Modified date:
21 March 2024

UID

ibm16497175