IV76464: NULL STRING RETURNED BY POLICY CAUSES INCORRECT SCORECARD UPDATES

6.1.1-TIV-BSM-FP0005-zlinux
6.1.1-TIV-BSM-FP0005-windows
6.1.1-TIV-BSM-FP0005-solaris
6.1.1-TIV-BSM-FP0005-linux
6.1.1-TIV-BSM-FP0005-aix
IBM Tivoli Business Service Manager V6.1.1 Fix Pack 5(6.1.1-TIV-BSM-FP0005)

APAR status

• Closed as program error.

Error description

• A Null string returned by policy in a rule causes incorrect
  scorecard updates.
  
  The errors seen in the logs that point to this issue are:
  
  [8/8/15 6:06:52:339 IST] 000003cd statemodel    1
  com.micromuse.sla.statemodel.StateModelNodeAttributeState
  updateState
  ENTER^^T^For input string: "null"
  
  java.lang.NumberFormatException: For
  input string: "null"
      at
  sun.misc.FloatingDecimal.readJavaFormatString(FloatingDecimal.ja
  va:1278)
      at java.lang.Double.valueOf(Double.java:486)
      at java.lang.Double.<init>(Double.java:578)
      at
  com.micromuse.sla.beans.InternalDependentFunctionBean.executeSta
  tusPolic
  y(InternalDependentFunctionBean.java:199)
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All TBSM Users.                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Scorecard for services is not able to update correctly.      *
  *                                                              *
  * These errors were observed from TBSM dataserver logs:        *
  * [8/8/15 6:06:52:339 IST] 000003cd statemodel 1               *
  * com.micromuse.sla.statemodel.StateModelNodeAttributeState    *
  * updateState ENTER^^T^For input string: "null"                *
  * java.lang.NumberFormatException: For input string: "null" at *
  * sun.misc.FloatingDecimal.readJavaFormatString(FloatingDecima *
  * l.java:1278) at java.lang.Double.valueOf(Double.java:486) at *
  * java.lang.Double.<init>(Double.java:578) at                  *
  * com.micromuse.sla.beans.InternalDependentFunctionBean.execut *
  * eStatusPolic y(InternalDependentFunctionBean.java:199)       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Look at the logs to see which policy or rule is giving       *
  * "null" value. Correct the policy to return a valid Status    *
  * instead.                                                     *
  ****************************************************************
  Policies used for NumericalFormulaRule which returns a "null"
  string or null value instead of expected numeric values will
  cause the rule processing to malfunction.
  

Problem conclusion

• A check to catch null values or the string "null" has been
  implemented. If these values are returned by the policy, the
  dataserver will automatically set the Status of the policy to 0
  and proceed.
  
  The fix for this APAR is contained in the following
  maintenance packages:
  
  |Fix Pack |6.1.1-TIV-BSM-FP0005
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• UNKNOWN
  

Fix information

• Fixed component name

  TIV BUS SERV MG

• Fixed component ID

  5724C5100

Applicable component levels

• R611 PSY

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