Question & Answer
Responsibilities for Offense cases
Administrators might have instances where they are receiving too many offenses or having performance issues due to their number of offenses. This article addresses the responsibilities of the administrator and QRadar® support.
|Offenses assistance and error support||
Administrators can use QRadar technical support to assist administrators with Offenses.
For example, QRadar Support can:
|QRadar technical support
To open a case or report an offense error, contact QRadar technical support
|Out-of-scope for QRadar Support||
The following activities are considered out-of-scope for technical support. QRadar Support reserves the right to close cases related to the following issues:
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14 December 2021