IBM Support

Log in Failed : SystemServerClientNotFound error is received while attempting to log on to a CAM authenticated TM1 Server.

Troubleshooting


Problem

Log in Failed: SystemServerClientNotFound error is received attempting to logon to a CAM authenticated TM1 Server with Architect and Perspective.
Logon Error

Symptom

The Cognos Analytics Dispatcher used by TM1 Server for authentication is SSL secured and the corresponding certificates have been correctly imported within the TM1 Server keystore as per the following documentation.
https://www.ibm.com/support/pages/how-configure-planning-analytics-connect-ssl-secured-cognos-dispatcher

Document Location

Worldwide

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Document Information

Modified date:
27 September 2021

UID

ibm16492949