IBM Support

JR64143: TIMESTAMPS ASSOCIATED WITH EVENTS FOR A PROCESS EMITTED FROM DIFFERENT APPCLUSTERMEMBERS CAN MAKE THE EVENTS SEEM OUT OF ORDER

Direct links to fixes

8.6.20021020-WS-BPM-IFJR64143
8.6.20020002-WS-BPM-IFJR64143
8.6.10019003-WS-BPM-IFJR64143

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APAR status

  • Closed as program error.

Error description

  • If the PROCESS_STARTED and PROCESS_COMPLETED events are emitted
in different application cluster members, the
createdHighResolutionTimestamp of the PROCESS_STARTED event can
be higher than that of the PROCESS_COMPLETED event.


This can cause issues when consuming the events, such as with
IBM Business Automation Insights where after a process instance
is completed, the event will not be reflected properly and cause
the data to be out-of-sync.

Local fix

  • 



Problem summary


    

  • Process instances events emitted in a clustered environment can
be wrongly processed by Business Automation Insights. Completed
process instances may appear as non completed in IBM Business
Automation Insights.

    



Problem conclusion


    

  • A fix is available or will be available that ensures the process
 instances events are correctly processed by IBM Business
Automation Insights

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR64143
    • 

  • Reported component name
    BUS AUTO WORKFL
    • 

  • Reported component ID
    5737H4100
    • 

  • Reported release
    J00
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2021-09-08
    • 

  • Closed date
    2021-09-13
    • 

  • Last modified date
    2025-07-13
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    BUS AUTO WORKFL
    • 

  • Fixed component ID
    5737H4100
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"19.0.0.1","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            14 July 2025
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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