Troubleshooting
Problem
The issue is that the values for the Default Event Type are set to "undefined".
Symptom
This issue will affect processing of live Omnibus events for patterns and also the discovery of new Related Event groups for Related Event Configuration runs. The following error can be seen in the Impact Server logs:
ERROR [Command] handleException
com.micromuse.response.common.PolicyProcessingException: ReferenceError: "TYPE_DEFAULT_EVENTID" is not defined. (NOI_UTILS#1594) in PG_PROCESSTYPES
at com.micromuse.response.server.MessageProcessor.processMessage(MessageProcessor.java:337) ˜[nci.jar:?]
at com.micromuse.response.server.MessageProcessor.processMessage(MessageProcessor.java:257) ˜[nci.jar:?]
at com.micromuse.response.server.SynchronousMessageProcessor$1.call(SynchronousMessageProcessor.java:193) ˜[nci.jar:?]
at com.micromuse.response.server.SynchronousMessageProcessor$1.call(SynchronousMessageProcessor.java:191) ˜[nci.jar:?]
at java.util.concurrent.FutureTask.run(FutureTask.java:277) ˜[?:1.8.0]
com.micromuse.response.common.PolicyProcessingException: ReferenceError: "TYPE_DEFAULT_EVENTID" is not defined. (NOI_UTILS#1594) in PG_PROCESSTYPES
at com.micromuse.response.server.MessageProcessor.processMessage(MessageProcessor.java:337) ˜[nci.jar:?]
at com.micromuse.response.server.MessageProcessor.processMessage(MessageProcessor.java:257) ˜[nci.jar:?]
at com.micromuse.response.server.SynchronousMessageProcessor$1.call(SynchronousMessageProcessor.java:193) ˜[nci.jar:?]
at com.micromuse.response.server.SynchronousMessageProcessor$1.call(SynchronousMessageProcessor.java:191) ˜[nci.jar:?]
at java.util.concurrent.FutureTask.run(FutureTask.java:277) ˜[?:1.8.0]
On export of the Event Analytics configuration, using the NOI_DefaultValues_Export policy, the values for default event type fields are set to undefined, as follows:
type.resourcelist=undefined
type.default.eventid=undefined
type.default.eventtype=undefined
type.servername.column=undefined
type.serverserial.column=undefined
type.default.eventid=undefined
type.default.eventtype=undefined
type.servername.column=undefined
type.serverserial.column=undefined
For more details on exporting the Event Analytics configuration, see this link: https://www.ibm.com/docs/en/noi/1.6.3?topic=wizard-exporting-event-analytics-configuration
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSSHYH","label":"Tivoli Netcool\/Impact"},"ARM Category":[{"code":"a8m500000008a6hAAA","label":"Impact-\u003ENOI Netcool Operations Insights-\u003ERelated Events"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.0"}]
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Document Information
Modified date:
08 May 2025
UID
ibm16484943