IBM Support

IT38032: STORAGE INSIGHTS IS NOT UPDATING/REMOVING SERVERS WHEN A HOST NAME CHANGES BETWEEN STORAGE DEVICE PROBES

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APAR status

  • Closed as program error.

Error description

  • The servers that are shown in Storage Insights are created
    based on the host mappings that are identified on the storage
    systems when the storage system is probed.
    
    Storage Insights should automatically create, update, and
    removes servers as appropriate based on the changes to the
    host mappings.
    
    This includes when a server host name changes.
    Storage Insights is not properly handling this when a host
    name has changed, resulting in duplicate servers listed in
    the GUI.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Storage Insights users monitoring host mapped servers on *
    * storage devices                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * The servers that are shown in Storage Insights are           *
    * created based on the host mappings that are identified       *
    * on the storage systems when the storage system is            *
    * probed.                                                      *
    *                                                              *
    * Storage Insights should automatically create, update,        *
    * and removes servers as appropriate based on the              *
    * changes to the host mappings.                                *
    *                                                              *
    * This includes when a server host name changes.               *
    * Storage Insights is not properly handling this when a        *
    * host name has changed, resulting in duplicate servers        *
    * listed in the GUI.                                           *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is targeted for the following release:
    
    IBM Storage Insights 4Q21   [ 54X-IBM-SI ]
    ( release target 4Q 2021 / November )
    
    The target dates for future releases do not represent a formal
    commitment by IBM. The dates are subject to change without
    notice.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT38032

  • Reported component name

    STORAGE INSIGHT

  • Reported component ID

    5608TPCSI

  • Reported release

    54X

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-08-17

  • Closed date

    2021-09-24

  • Last modified date

    2021-09-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STORAGE INSIGHT

  • Fixed component ID

    5608TPCSI

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSQRB8","label":"IBM Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X","Line of Business":{"code":"LOB69","label":"Storage TPS"}}]

Document Information

Modified date:
12 January 2026