IBM Support

Kerberos Single Signon Works with Internet Explorer but not with Google Chrome and Microsoft Edge

Troubleshooting


Problem

You have enabled single signon to use Kerberos authentication with constrained delegation with IBM Cognos Analytics 11.1.x by following all the steps described in the documentation: https://www.ibm.com/docs/en/cognos-analytics/11.0.0?topic=essbadscc-enabling-single-signon-use-kerberos-authentication-constrained-delegation

Everything works fine when users use the Microsoft Internet Explorer browser, but not the Google Chrome and Microsoft Edge browsers.

Document Location

Worldwide

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Document Information

Modified date:
14 January 2026

UID

ibm16481959