IBM Support

IJ34346: IF FIPS IS ENABLED, CALL HOME UPLOADS FAIL

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APAR status

  • Closed as program error.

Error description

  • If FIPS is enabled, call home uploads fail;
    manual call home uploads crash with an error,
    mentioning FIPS.
    

Local fix

  • Disable FIPS
    

Problem summary

  • If FIPS is enabled, call home uploads fail;
    manual call home uploads crash with an error,
    mentioning FIPS.
    

Problem conclusion

  • This problem is fixed in 5.0.5  PTF 10
    To see all Spectrum Scale APARs and
    their respective fix solutions refer to page
    https://public.dhe.ibm.com/storage/spectrumscale/spectrum_scale_
    apars.html
    Benefits of the solution:
    Call Home can be used with FIPS enabled.
    
    Work Around:
    Disable FIPS
    
    Problem trigger:
    Enabling FIPS
    
    Symptom:
    Component Level Outage
    
    Platforms affected:
    ALL Linux OS environments
    
    Functional Area affected:
    Callhome
    
    Customer Impact:
    High Importance
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ34346

  • Reported component name

    SPEC SCALE STD

  • Reported component ID

    5737F33AP

  • Reported release

    505

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-08-11

  • Closed date

    2021-08-11

  • Last modified date

    2021-08-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SPEC SCALE STD

  • Fixed component ID

    5737F33AP

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"STXKQY"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"505","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
12 August 2021