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How do I determine my credit balance with IBM Cloud? 

Question & Answer


Question

How do I determine my credit balance with IBM Cloud? 

Answer

There are multiple types of IBM Cloud credits including subscription credits, credits from IBM corporate programs, such as PartnerWorld and Startup with IBM, billing credits, and promotions. Information about these credits exist in the following locations within the IBM Cloud Console:
  • Subscription credits: With a subscription account type, go to Manage > Billing and usage and select Subscriptions to see your current credit balance. For more information, see Viewing subscription usage.
  • Startup with IBM credits: These credits, which are listed as "Technology Incubator Program" credits on an invoice, are applied at the end of the month. They exist at the end of an applicable recurring invoice. To view your invoices, go to Manage > Billing and usage and select Invoices.
  • IBM PartnerWorld credits: These credits, which are listed as "Flexible Credit Program Discount" credits on an invoice, are applied at the end of the month. They exist at the end of the applicable recurring invoice. 
  • Billing credits: These credits result in a separate Credit type invoice, which is available through the Invoices page in the IBM Cloud Console.
  • Promotions: They are limited time credits and are reflected on the applicable recurring invoice. To view any promotions that have been applied to your account, go to Manage > Billing and usage and select Promotions. The Promotions page lists the amount of credit and the dates for which the promotion is valid. For more information, see Applying promo codes.
If you cannot view the referenced pages in the IBM Cloud console, contact your account owner to determine whether your account management permissions should be changed. For more information, see the Billing section of the Assigning access to account management services topic.

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Document Information

Modified date:
27 February 2023

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ibm16479909