IT37909: UNABLE TO ADD CISCO SWITCH TO STORAGE INSIGHTS

APAR status

• Closed as program error.

Error description

• Timeout occurs when trying to add a Cisco switch running NX-OS
  8.4(2a) to Storage Insights.  Switch is not added.
  
  traceEP_errors_0.log
  [EP-SubJob: <UUID>] [RestCiscoSwitchProbe.collectData()] [ERROR]
  Failure while collecting data:  <SWITCH_IP>
  java.lang.IndexOutOfBoundsException: Index: 2, Size: 1
  java.lang.IndexOutOfBoundsException: Index: 2, Size: 1
  	at java.util.ArrayList.rangeCheck(ArrayList.java:670)
  	at java.util.ArrayList.get(ArrayList.java:446)
  	at com.ibm.srm.dc.cisco.probe.RestCiscoSwitchProbe.getIPAddrs(
  RestCiscoSwitchProbe.java:602)
  	at com.ibm.srm.dc.cisco.probe.RestCiscoSwitchProbe.gatherFibre
  ChannelInformation(RestCiscoSwitchProbe.java:1265)
  	at com.ibm.srm.dc.cisco.probe.RestCiscoSwitchProbe.collectInit
  ialSwitchData(RestCiscoSwitchProbe.java:2378)
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users adding a Cisco switch running     *
  * NX-OS 8.4(2a)                                                *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * A timeout occurs when trying to add a Cisco switch running   *
  * NX-OS                                                        *
  * 8.4(2a) to Storage Insights.  Resulting in the switch not    *
  * added.                                                       *
  *                                                              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following release:
  
  IBM Storage Insights 3Q21   [ 54X-IBM-SI ]
  ( released 3Q 2021 / September )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels