IBM Support

QRadar: Microsoft Azure AD event collection failing: Unable to connect to the Storage Account

Troubleshooting


Problem

Microsoft® Azure® AD integration cannot connect to the storage account to retrieve events as expected.

Symptom

Tests with the Log Source Management application can fail with the following error:

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","Platform":[{"code":"PF016","label":"Linux"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSKMKU","label":"IBM QRadar on Cloud"},"ARM Category":[{"code":"a8m0z000000cwt0AAA","label":"Log Source"}],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

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Document Information

Modified date:
25 August 2021

UID

ibm16479551