IBM Support

Images are printed on a black background when printing a PDF containing high resolution images with multiple layers and E-signatures

Troubleshooting


Problem

When you use Daeja ViewONE Virtual viewer 5.0.9.x to print PDF documents that contain high resolution images with multiple layers and E-signatures, the images are printed on a black background.

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTTN8","label":"IBM Daeja ViewONE Virtual"},"ARM Category":[{"code":"a8m50000000L2oyAAC","label":"Technote"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.0.9"}]

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Document Information

Modified date:
05 August 2021

UID

ibm16478921