Troubleshooting
Problem
The QRadar® upgrade to version 7.4.2 requires you to run a migration script on the console. This script migrates the High Availability file system from GlusterFS to Distributed Replication Block Device on all Event Collectors in your deployment (irrespective of whether they are currently part of an HA setup or not).
In some rare scenarios, the script can fail on Event Collectors if the /store partition is not available in the partition table.
Symptom
When run, the migration script fails and displays these error messages:
On the Console:
Jul 15 10:14:23 [ERROR] Migration process did not start successfully for test_ec. Received a return code of 1.
On the affected Event Collector:
Jul 15 10:14:23 [WARNING] Could not locate store on LVM. Upgraded system detected
Jul 15 10:14:23 [ERROR] Failed to get store information on the deployment
Jul 15 10:14:23 [ERROR] Failed to get store information on the deployment
Document Location
Worldwide
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Document Information
Modified date:
05 August 2021
UID
ibm16478081