IT37752: PROBE FAILS FOR CISCO MDS 9148S DUE TO NPE

APAR status

• Closed as program error.

Error description

• When probing Cisco MDS 9148S NullPointerException error is seen
  in the logs and the probe fails with task failure :
  probe-data-processor error Exception encountered when processing
  Probe data under Probe Data Processor for device xxx.
  java.lang.NullPointerException: null
  
  java.lang.NullPointerException
  at com.ibm.srm.dataprocessor.probe.fcswitch.SwitchProbeProcesso
  r.lookupLink(SwitchProbeProcessor.java:3210)
  at com.ibm.srm.dataprocessor.probe.fcswitch.SwitchProbeProcesso
  r.computeSwitchFCPortProperties(SwitchProbeProcessor.java:2244)
  at com.ibm.srm.dataprocessor.probe.fcswitch.SwitchProbeProcesso
  r.computeSwitchProperties(SwitchProbeProcessor.java:1682)
  at com.ibm.srm.dataprocessor.probe.fcswitch.SwitchProbeProcesso
  r.processOutputFile(SwitchProbeProcessor.java:228)
  at com.ibm.srm.dataprocessor.common.probe.api.AbstractProbeData
  Processor.processProbeData(AbstractProbeDataProcessor.java:186)
  at com.ibm.srm.dataprocessor.common.probe.api.AbstractProbeData
  Processor.processKafkaProbeData(AbstractProbeDataProcessor.java
  :2042)
  at com.ibm.srm.dataprocessor.probe.service.impl.AbstractDataPro
  cessorService.processOnMessage(AbstractDataProcessorService.jav
  a:461)
  at com.ibm.srm.dataprocessor.probe.service.impl.ProbeDataProces
  sorService.onMessage(ProbeDataProcessorService.java:214)
  at com.ibm.srm.utils.kafka.consumer.tasks.ConsumerTask.lambda$r
  un$1(ConsumerTask.java:237)
  at com.ibm.srm.utils.kafka.consumer.tasks.ConsumerTask$$Lambda$
  253/0x00000000540a7be0.run(UnknownSource)
  at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPool
  Executor.java:1160)
  at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoo
  lExecutor.java:635)
  at java.lang.Thread.run(Thread.java:822)
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users monitoring cisco MDS 9148S switch *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * When probing Cisco MDS 9148S NullPointerException error is   *
  * seen                                                         *
  * in the logs and the probe fails with task failure :          *
  * probe-data-processor error Exception encountered when        *
  * processing                                                   *
  * Probe data under Probe Data Processor for device xxx.        *
  * java.lang.NullPointerException: null                         *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following release:
  
  IBM Storage Insights 3Q21   [ 54X-IBM-SI ]
  ( released 3Q 2021 / September )
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels