APAR status
Closed as program error.
Error description
When enabling SSL for LDAP server communication, the logon fails with the following error in the LDAP debug enabled log file: SSL client init failed : 408 The error shows that the password for the key is incorrect, even though it is correct. To summarize: 1. LDAP Import utility runs without any issues connecting to AD on SSL port. 2. Our 5,000 user logging in PROD without any issues via ICN using accounts loaded from AD by LDAP Import utility. 3. After enabling user exit for LDAP authentication AND with LDAP_SECURITY_PROTOCOL=none, I am able to log in to CM via ICI with LDAP account. 4. After enabling user exit for LDAP authentication AND with LDAP_SECURITY_PROTOCOL=ssl, the log in to CM fails via ICI with LDAP account. -- Temporary workaround is to update the cmbcmenv.properties file with an unencrypted password. Note that version is CMEE 8.6.2 The apar tool will not let me enter that version. But this is obviously a security issue, and needs to be resolved.
Local fix
Temporary workaround is to update the cmbcmenv.properties file with an unencrypted password.
Problem summary
the problem has been fixed/shipped in a previous out of support release.
Problem conclusion
na
Temporary fix
Comments
APAR Information
APAR number
IO27863
Reported component name
LIBRARY SERVER
Reported component ID
5724B1907
Reported release
860
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-06-05
Closed date
2021-07-30
Last modified date
2021-07-30
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
LIBRARY SERVER
Fixed component ID
5724B1907
Applicable component levels
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSRS7Z","label":"IBM Content Manager Enterprise Edition"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"860"}]
Document Information
Modified date:
31 July 2021