Troubleshooting
Problem
Final process of upgrade/installation of new version of Cognos Analytics on to existing environment is taking more than hours.
Symptom
It is shown as 100% but still in "Installing...Executing Command..". Task monitor indicates that CPU usage keeps very high, and actively consume the memory. One of java.exe process (dispatcher) may consume 8GB memory.
Document Location
Worldwide
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Document Information
Modified date:
14 January 2026
UID
ibm16476918