IBM Support

IBM BAW, using Shared Business Object (SBO), after running a task step the variable tw.system.step.name will be have the value of <Unknown>

Troubleshooting


Problem

When you use an SBO and run a task step, variables (for example tw.system.step.name) that were populated in that task step will be set to <Unknown> after the step is complete.
More information about the Step object is available at: https://www.ibm.com/docs/en/baw/20.x?topic=apis-javascript-api-in-processes-service-flows#Step

Symptom

See the expected value is correctly displayed before completing a step.
Workflow center showing expected value for step.name variable
See the screen capture below, notice that instead of the step name, the value is <unknown>.
Workflow center showing incorrect value for step.name variable

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"ARM Category":[{"code":"a8m50000000CcXvAAK","label":"Process and Service Engine-\u003EShared Business Objects"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

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Document Information

Modified date:
07 June 2022

UID

ibm16475663