IBM Support

IBM Security Guardium Custom Table Data Upload Scheduled Job Exception: "ds.getConnection() is null" for the scheduled job.

Troubleshooting


Problem

The Central Manager is not synchronizing the data of one or more Custom Tables with its Managed Units.
The following exceptions can appear in the Scheduled Jobs Exceptions ("Reports > Real-Time Guardium Operational Reports > Scheduled Jobs Exceptions") Report.
customTableDataUpload_80 trigger: customTableJobGroup.customTableDataUpload_80
1892 total inserts. Error occurred while upload on datasource: <central_manager_appliance> : null : Unknown : : : 0 : : Failed to upload data from collector <managed_unit_appliance> onea    1
ds.getConnection() is null for <managed_unit_appliance>

<yyyy-mm-dd> 11:41:08.0 customTableDataUpload_105 trigger:
customTableJobGroup.customTableDataUpload_105 29 total inserts. Error occurred while upload on datasource: <managed_unit_appliance> : Communications link failure due to underlying exception: ** BEGIN NESTED EXCEPTION ** 1

 

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"ARM Category":[{"code":"a8m0z000000Gp0ZAAS","label":"CENTRAL MANAGER"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
01 November 2021

UID

ibm16471561