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Welcome to TRIRIGA Application Suite - Managed Service

Release Notes


Abstract

TRIRIGA Application Suite Managed Service (TAS-MS) provides IBM managed provisioning, installation, configuration, operational support, security, maintenance, and administration of TRIRIGA Application Suite for customers on the IBM Cloud platform. TAS-MS combines key IBM technologies IBM Cloud, Red Hat OpenShift, IBM Cloud Pak for Data, and IBM Watson into a focused TAS services solution, allowing customers to make implementation of product functionality & features a priority.

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Content

  1. Scope of Services
  2. Operations and Support
  3. Roles and Responsibility Matrix (RACI)
  4. Maintenance Windows
  5. Security
  6. Provisioning
  7. Backups
  8. Service Description
  9. Charge Metrics and Order Considerations
  10. Architecture
  11. Disaster Recovery
  12. Limitations and Exclusions

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Document Information

Modified date:
29 October 2021

UID

ibm16471265

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