Troubleshooting
Problem
Administrators patching to any version of 7.4.2, if custom certificates are used, the certificates are reverted to the QRadar default self-signed certificates. When the GUI loads, it reports an unsecure connection.
Symptom
When you patch to any version of 7.4.2, a Certificate renewal prompt is shown for the default certificates.
The following check is shown by the patch:
Patch: 2072
--------------------------------------------------------------------------------
Hostname 'hostname.qradar.example' requires certificates to be renewed.
This is due to use of upper case and RFC 4343 compliance fixes in this patch.
On all managed hosts patched from the Console, the certificates will be updated as well.
Do you wish to continue? (Y/N):
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwtNAAQ","label":"Deployment"}],"ARM Case Number":"TS005682659","Platform":[{"code":"PF016","label":"Linux"}],"Version":"7.4.2"}]
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Document Information
Modified date:
18 August 2021
UID
ibm16469925