IBM Support

Error 403 when hosting IBM ClearQuest on Cloud

Troubleshooting


Problem

When performing an action (Eg.: Running or saving a query) on IBM ClearQuest hosted on Cloud, you see the “status:403” error, like the following image: 

image 10831

This problem seems to affect only remote access/logins (outside Cloud platform access). If using ClearQuest directly through the Cloud Server there is no error.

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"ARM Category":[{"code":"a8m3p000000hArnAAE","label":"ClearQuest-\u003ECloud"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.1.0"}]

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Document Information

Modified date:
05 July 2021

UID

ibm16469775