Troubleshooting
Problem
When running cqreg command, an error will occur if the SQL Server driver is not correctly configured for use with IBM Rational ClearQuest 9.1.x and higher on Linux.
Symptom
11:39:57 AM ... The vendor error message was:
11:39:57 AM ...
11:39:57 AM ... CRMDB0000E SQLDriverConnect: RETCODE=-1, State=01000, Native Error=0
11:39:57 AM ... [unixODBC][Driver Manager]Can't open lib '/opt/microsoft/msodbcsql17/lib64/libmsodbcsql-17.4.so.2.1' : file not found
11:39:57 AM ::: [cqreg has finished with errors]
11:39:57 AM ...
11:39:57 AM ... CRMDB0000E SQLDriverConnect: RETCODE=-1, State=01000, Native Error=0
11:39:57 AM ... [unixODBC][Driver Manager]Can't open lib '/opt/microsoft/msodbcsql17/lib64/libmsodbcsql-17.4.so.2.1' : file not found
11:39:57 AM ::: [cqreg has finished with errors]
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"ARM Category":[{"code":"a8m0z000000bn8mAAA","label":"ClearQuest-\u003EDatabases-\u003EMS SQL"}],"ARM Case Number":"TS005993842","Platform":[{"code":"PF016","label":"Linux"}],"Version":"10.0.0;9.1.0;and future releases"}]
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Document Information
Modified date:
01 October 2024
UID
ibm16468257