Troubleshooting
Problem
An upgrade for a High-Availability (HA) pair fails to run with an error message, "HA configuration does not appear to be correct". This issue is commonly reported by administrators when the status of the appliances is incorrect. Software updates for QRadar require that the primary is in the Active state and the secondary by Standby before the installer can begin.
Symptom
The following message is displayed when the patch is run:
[DEBUG] We're ha but not in correct state
[ERROR] HA configuration does not appear to be correct, check that we are active and have a system in standby state.
[ERROR] HA state does not appear to be correct, please check logs on host.
Document Location
Worldwide
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Document Information
Modified date:
15 April 2022
UID
ibm16467719