PH38448: CICS: DFHSJ1004 ERROR MESSAGE OCCURS DUE TO A 'NULL SERVICE REFERENCE' - NULLPOINTEREXCEPTION

Obtain the fix for this APAR.

APAR status

• Closed as program error.

Error description

• When starting up the OSGi JVM server, the CICS BUNDLES
  attempting to be installed into the JVM server remain in a
  DISABLED state.  The bundle resources are shared across multiple
  regions, and when all the regions are restarted, the bundles
  will remain disabled in random regions.
  
  
  In these regions where the bundle never enables, the
  transactions routed to the region fail until the bundle is
  discarded and reinstalled.  The below messages occur:
  
  DFHSJ1004  An exception has been thrown by the route method of
  class com/ibm/cics/router/Router running in JVMSERVER MYJVMS.
  
           Exception 'A null service reference is not allowed.'.
  

Local fix

• Increase com.ibm.cics.jvmserver.controller.timeout parameter
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: All CICS Users.                              *
  ****************************************************************
  * PROBLEM DESCRIPTION: DFHSJ1004 due to Exception 'A null      *
  *                      service reference is not allowed.' when *
  *                      enabling a JVMSERVER.                   *
  ****************************************************************
  An OSGi JVMSERVER failed to enable with the following message
  issued:
  
  DFHSJ1004  An exception has been thrown by the route method of
  class com/ibm/cics/router/Router running in JVMSERVER MYJVMS.
  Exception 'A null service reference is not allowed.'.
  
  This Exception occurred because resource constraints meant the
  OSGi framework started very slowly, exposing a narrow timing
  window.
  
  The BUNDLEs containing applications for this JVMSERVER were
  marked as disabled.
  

Problem conclusion

• Improved diagnostics when the timeout has occurred.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

  UI77240 UI77241

Modules/Macros

• DFJ@H350
  

Fix information

• Fixed component name

  CICS TS Z/OS V5

• Fixed component ID

  5655Y0400

Applicable component levels

• R200 PSY UI77240

     UP21/09/22 P F109

• R300 PSY UI77241

     UP21/09/22 P F109

Fix is available

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