IBM Support

JR63849: IF THE CASE DETAILS PAGE IS CONFIGURED TO USE A CSHS VIEW, YOU ARE UNABLE TO SAVE THE CASE MORE THAN ONCE

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APAR status

  • Closed as program error.

Error description

  • If the case details page for a case type is configured to use a
client-side human service view, when you open a case, you can't
save changes more than once. If you have further changes to
save, you need to close the case and reopen it.

PRODUCTS AFFECTED
IBM Business Automation Workflow

Local fix

  • Close the case and reopen the case to save additional changes.

Problem summary

  • No additional information is available.

Problem conclusion

  • A fix is available or will be available that ensures you can
save changes more than once when a case configured with a
client-side human service view.

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR63849
    • 

  • Reported component name
    CLOUD PAK FOR A
    • 

  • Reported component ID
    5737I2300
    • 

  • Reported release
    K00
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2021-06-21
    • 

  • Closed date
    2021-06-25
    • 

  • Last modified date
    2021-07-14
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    CLOUD PAK FOR A
    • 

  • Fixed component ID
    5737I2300
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSBYVB","label":"IBM Cloud Pak for Business Automation"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"K00","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            11 March 2022
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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