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IT37317: CANNOT ADD STORAGE TO STORAGE INSIGHTS WITH SSH KEY AND PASSPHRASE

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • The following failure message occurs after trying to add devices
    to Storage Insights using ssh authentication with a passphrase
    that is not null. In this situation, FlashSystem storage could
    not be added using the ssh key and passphrase.
    
    Example:
    Adding 2 systems of type FlashSystem Family
    Passphrase is required.  Specify one for subsystem null, null.
    
    "result":{"status":"ERROR","code":3003,"traceMessage":"java.io.
    IOException:Pass phrase is null for an encrypted key.
    
    This is associated with BPCSS0033E.
    
    The storage device can be added using user/password
    authentication or an ssh key with a null phassphrase.
    

Local fix

  • None.  As a workaround, the storage device can be added using
    user/password authentication or an ssh key with a null
    phassphrase.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Storage Insights users adding devices using SSH          *
    * authentication with a passphrase                             *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * The following failure message occurs when trying to add      *
    * devices to Storage Insights using SSH authentication with    *
    * a passphrase that is not null.                               *
    *                                                              *
    * Example:                                                     *
    * Adding 2 systems of type FlashSystem Family                  *
    * Passphrase is required.                                      *
    * Specify one for subsystem null, null.                        *
    *                                                              *
    * "result":{"status":"ERROR","code":3003,"traceMessage":"java. *
    * io.                                                          *
    * IOException:Pass phrase is null for an encrypted key.        *
    *                                                              *
    * This is associated with BPCSS0033E.                          *
    *                                                              *
    * The storage device can be added using user/password          *
    * authentication or an SSH key with a null passphrase.         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is targeted for the following release:
    
    IBM Storage Insights 3Q21   [ 54X-IBM-SI ]
    ( release target 3Q 2021 / September )
    
    The target dates for future releases do not represent a formal
    commitment by IBM. The dates are subject to change without
    notice.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT37317

  • Reported component name

    STORAGE INSIGHT

  • Reported component ID

    5608TPCSI

  • Reported release

    54X

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-06-17

  • Closed date

    2021-07-02

  • Last modified date

    2021-07-02

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STORAGE INSIGHT

  • Fixed component ID

    5608TPCSI

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSQRB8","label":"IBM Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X","Line of Business":{"code":"LOB69","label":"Storage TPS"}}]

Document Information

Modified date:
12 January 2026